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1
Paper entitled “Data Management in Technical Institutions in India with special reference to Karnataka State, D.K. District” is published in the International Journal of Innovative Research in Computer and Communication Engineering (IJIRCCE), Vol, 2, Special Issue 5, October, 2014 with ISSN (Online):2320-9801, ISSN Print: 2320-9798.Impact factor: 4.447.
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2
Paper entitled “Business Intelligence for CRM: A Vision of Technical Education” is published in the International Journal of Innovations in Engineering & Technology (IJIET), a peer reviewed journal. ISSN 2319-1058, Vol. 2, Issue 1, February, 2013, pp. 415-419 with impact factor 0.67.
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3
Paper entitled “Electronic Customer Relationship Management (e-CRM): Data Integration for Technical Institutions” published in.” Proceedings of International Conference on Internet Computing and Information Communications. Springer India, 2014.
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4
Paper entitled “Role of CRM e-Business in Knowledge Economy” is published in International Journal of Commerce and Management Studies – Internationally Indexed Journal. ISSN-2229-5674, Vol.I I, Issue 2, March, 2011.
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5
Presented a paper entitled “A Vision of Data Modeling Data Warehousing for Technical Institutions in India” at the “ The 2012 International Conference on Technology & Society in Asia“, at Polytechnic Graduates’ Guild, Singapore on 27-29 October, 2012 sponsored by the Society on Social Implications of Technology (SSIT) of the Institute of Electrical and Electronics Engineers (IEEE).
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6
Paper entitled “Enterprise Data Model – A study with reference to Technical Institution” presented at The 2010 International Conference on Web Information Systems and Mining (WISM’10) and the 2010 International Conference on Artificial Intelligence and Computational Intelligence (AICI’10) jointly held from October 22-24, 2010 in the Yuhai International Resort Hotel, in Sanya, Hainan, China and same has published in IEEE International Journal with DOI 10.1109/WISM.2010.111, Vol. II, October, 2010, pp.323-326.
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7
Presented a paper entitled “Business Intelligence for CRM: A Vision of Technical Education” at the “International Conference on Emerging Technology Trends in Advanced Engineering Research” at Baselios Mathews II College of Engineering, Kollam on Feb. 20-21, 2012.
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8
Presented a paper entitled “A Study on Importance of Business Intelligence in Institutions offering Technical Education” at the National Seminar on “Business in the Global Economy: Issues & Challenges” Organized by Department of MBA, Srinivas Institute of Technology, Mangalore on 26th April, 2013.
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9
Presented a paper entitled “A Study on Data Warehousing and CRM” at the National Seminar on “Economic Revival: Business Perspectives and Opportunities” organized by P.G. Department of Business Administration, St. Joseph’s Engineering College, Vamanjoor, Mangalore on 29th-30th April, 2010.
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10
Presented a paper entitled “Role of e-CRM in Data Warehousing” at the International Conference on Computer Science and Information Technology (ICCSIT-2010) organized by Department of Information Science Engineering, R.L. Jalappa Institute of Technology, Doddaballapur, Bangalore Rural on 17th-18th, September, 2010. ISBN: 978-81-920011-0-4.
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Paper entitled “The Role of Information Technology in Customer Relationship Management(CRM)” at the National Conference “MANEGMA-2011” on “From Best Practices to Next Practices – Strategic Rethinking for Sustainable Competitive Advantage” organized by P.G. Department of Business Administration, Srinivas Institute of Management Studies, Pandeshwar, Mangalore on 8th April, 2011.
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12
Paper entitled “Importance of Customer Relationship Management (CRM) in Institutions offering Technical Education in India” was accepted (in absentia) at the International Conference on Management of Micro, Small and Medium Enterprises (MSMECON-2011) organized by Institute of Management Technology, Nagpur on 19th-20th August, 2011.
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13
Presented a paper entitled “Role of Technology for optimizing Customer Relationship Management” at the National Seminar on “Changing Frontiers of Industrial Development in India” organized by P.G. Department of Business Administration, Srinivas Institute of Technology on October 14, 2009.
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14
Presented a paper entitled “Implications of e-CRM with Special reference to e-Business” at the National Conference on “Economic Crisis and Recent Trends in Management” at P.A. College of Engineering on 24th March, 2009.
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15
Presented a paper entitled “CRM in e-Business – A Sustainable Social & Economic Change” at the International Conference on “Better Business Practices for Sustainable Social Change” at Justice K.S. Hegde Institute of Management, Nitte on 29-30, December, 2008.
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16
Presented a paper entitled “CRM in India – An Analysis” at the International Conference on “Globalization, Development, Public Policy and Management, Emerging Issues” at School of Commerce and Management Studies, Kannur University on March, 9-10, 2008.